Sales Promoter at Blue Macaw Productions (present)           2019- 2022

              

• Sold tickets being promoted and kept a record of sales.

• Responsible for promoting new events and parties on social media using excellent communication skills.

• Improved the social media traction of Blue Macaw Productions by 30% between 2020 and 2021.

• Provide good services to customers and maintain good relationships with them.

• Devised innovative promotion strategies to boost sales and boosted the company sales by 20%.

• Solve customers’ problems and concerns by utilizing strong service skills to ensure a quality customer experience. There have been more positive customer satisfaction comments on our website in the year 2021.

• Responsible for attracting new customers and helping the company reach revenue targets.in 2021, Blue Macaw productions reported a 10% increase in profit.

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Barista, at Starbucks Coffee, Toronto ON, Canada                    2019- 2021

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• Described menu items to customers and suggested products based on stated preferences.

• Devised a new operating procedure to improve service and cut the customer waiting time for their order by half improving customer satisfaction and tips by 20%.

• Operated cash register collected payments and provided accurate change.

• Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction.

• Restocked counter and customer areas to maintain adequate items levels for expected needs.

• Dependable and reliable with the flexibility to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

• Enthusiastically engaged customers during busy periods to keep the mood light and fun.

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Marketing Assistant at Kasmanas Licensing, Brazil SP              2016 -2017 

 

• Generated content for Social Media Outlets.

• Maintained and updated the company website in real-time of any new offers to interested customers.

• Created email marketing initiatives for clients and prospects.

• Conducted strategic planning, and brainstorming of new marketing ideas for the company.

• Maintained excellent internal communication for management through constant and clear written and oral messaging.

• Planned successful marketing events that brought in new customers improving the company revenue.

• Analyzed of market trends and competition and brought in suggestions that improved the product concepts.

• Brought in new partnerships to Kasmanas licencing.

• Developed images for marketing and product dissemination for the digital outlets.

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